Courageous Conversations
The Courageous Conversations short course from Waterfall School of Business is designed to equip individuals with the skills to engage in complex or uncomfortable conversations. The course is suited for anyone seeking to improve their communication, conflict resolution, and leadership abilities. It focuses on practical, actionable techniques to help students navigate personal and professional dialogues with confidence.
Accreditation status:
This is a non-credit-bearing short learning programme.
Duration:
4 weeks.
Entry requirements:
None.
Topics covered:
- Unit 1: Introduction to Courageous Conversations - Covers the fundamentals and characteristics of courageous conversations.
- Unit 2: Approaching a Courageous Conversation - Teaches techniques for starting a difficult conversation and the importance of self-awareness.
- Unit 3: Creating Shared Meaning in a Conversation - Focuses on developing an action plan for shared understanding and self-evaluation techniques.
- Unit 4: Turning Courageous Conversations into Actions - Provides applied tools and techniques for dialogues and decision-making.
Assessments:
The course material is structured into learning units. Students are assessed through formative assignments, and a final summative assessment is required to successfully complete the course. There are no formal exams.
Type of certificate awarded:
You will receive a Certificate of Competence from Waterfall School of Business.
